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Account Manager
  • Job type: Permanent
  • Location: Bremen
  • Salary: Competitive
  • Description Key Account Manager – Immediate Start   This leading global pharmaceutical company is looking for an Account
Key Account Manager - Hematology
  • Job type: Permanent
  • Location: Germany
  • Salary: Competitive
  • Description Key Account Manager - Hematology   This rapidly expanding Global Pharmaceutical Company is a market leader in Rare Disease and one of
Key Account Manager - Oncology
  • Job type: Permanent
  • Location: Germany
  • Salary: Competitive
  • Description Key Account Manager - Oncology   This rapidly expanding Global Pharmaceutical Company is a market leader in Rare Disease and one of
International Account Manager - Molecular Diagnostics
  • Job type: Permanent
  • Location: Mannheim
  • Salary: Competitive
  • Description This market leading Diagnostic Medical Device company offers customised OEM solutions for Molecular Diagnostics across the Pharmaceutical and Medical Device industries.  They are looking for...
Regional B2B Sales Manager for Pulp and Paper products
  • Job type: Permanent
  • Location: Singapore
  • Salary: $100000 - $150000 per annum
  • Description Job descriptionThe Regional Sales Manager for APAC markets will be taking care of Channel Sales and Account Management of Pulp and other Paper products...
Loan Operations - AVP - Manager Level
  • Job type: Permanent
  • Location: New York
  • Salary: $90000 - $130000 per annum
  • Description Title: Loan Operations - AVP Location: Greater New York Area Salary: 90,000 - 130,000 A Tier 1 Global Investment Bank is currently building out a center of...
Japanese Speaking Credit Risk Manager
  • Job type: Permanent
  • Location: New York
  • Salary: $100000 - $140000 per annum
  • Description Japanese Speaking Credit Risk Manager A Top Global Investment Bank is building out their Credit Risk Exposure Management team with a key hire at the...
Japanese Speaking Credit Risk Manager - Urgent
  • Job type: Permanent
  • Location: New York
  • Salary: Competitive
  • Description Japanese Speaking Credit Risk Manager - Urgent Hire A Top Global Investment Bank is building out their Credit Risk Exposure Management team with a key hire...
Account Management Team Lead
  • Job type: Permanent
  • Location: New York
  • Salary: Competitive
  • Description A premier provider of global institutional investment research, consulting, and investment advisory services, is seeking an Account Manager Team Lead in their NYC office. They...

Account Manager Salary, Job Description and Skill Requirements 

Account Managers are responsible for managing and maintaining long-term relationships between customers and a company. They are responsible for finding new business opportunities with existing relationships, liaising with stakeholders, developing a portfolio of clients and ensuring timely delivery of work to clients. 

In addition to relationship management, account managers may also be responsible for strategic planning, project management, product design, sales support, logistics, service application, and marketing.

Employment Outlook and Salary 

In general, account managers receive remuneration both through a salary and commission. The average salary for account managers in the US is $51,181 per annum. In the UK, account managers receive an average salary of £26,499 a year. Salary depends on skills, sector, industry knowledge and experience, with business development skills and a relevant degree also leading to a higher earning potential.

The overall outlook and job trends in this space change by industry, with sectors varying in growth rates. Ultimately therefore, identifying a high growth industry is the key to ensuring long-term career progression in this field.

Job Description
Account managers are responsible for building relationships with customers or clients, identifying new business opportunities and answering any client questions or concerns as well as liaising between cross-functional internal teams and preparing sales reports. They may be in charge of a number of different accounts, overseeing account executives in order to achieve higher sales targets. Account managers need to know how to meet team-wide sales quotas and must be ambitious in their approach. Occasional travel is normally required for the position. 

Account Manager duties include:

  • Generate new revenue through cross-selling and upselling 
  • Build, maintain and manage long-term relationships with clients
  • Operate as point of contact for clients or customers
  • Communicates client demands and needs to key stakeholders
  • Ensure clients receive requested services and products in a timely manner
  • Identify potential opportunities for business growth
  • Track and forecast client account metrics
  • Coordinate and collaborate with other team members to ensure consistent service across all accounts
  • Work to carry out client goals while also meeting company goals
  • Meet deadlines and manage multiple clients simultaneously
  • Maintain client records

Key Skills & Qualifications

Account managers build and develop relationships with clients and are responsible for the management of company sales. With this in mind, they’re main responsibility is to build a rapport with the client of that particular account. Account managers must balance the goals of the organization with the needs of the customer, be goal-oriented and have strong interpersonal skills. 

A bachelor’s degree in business, finance, communications, marketing, economics, accounting or similar is often required for the position however experience is important and requirements vary across sectors. Account managers must be skilled at making presentations, should have a solid foundational knowledge using account management software, understand consumer behavior and have strong communication skills. Knowledge of a second language can also be advantageous in this field.

Account managers should have the following core skill-set:

  • Sector Knowledge
    An effective account manager should have relevant sector knowledge and understand the priorities and goals of the company. They should display and embrace the core values of the business and have adequate knowledge of both the industry as well as the service and product offered by the company. Moreover, an account manager should be aware of the competition and have a good knowledge of their strengths, vulnerabilities and weaknesses.
     
  • Customer Relationship Oriented
    It’s crucial that an account manager is customer focused, going the extra mile where necessary. Building client loyalty is essential to ensure client retention and growth.
     
  • Strong Communication
    Strong and effective communication skills are a must as account managers must establish one-on-one rapport with clients, as well as needing to prepare professional presentations and detailed reports. Account managers should be able to clearly articulate the services and products offered by the company.

  • Results-Oriented
    Account managers must be able to generate results based on a thorough understanding of client needs. Through building trust and establishing rapport, an account manager should be able to secure and maintain high-value accounts.

  • Good Business Judgment
    The role is particularly sensitive to business trends and industry shifts in the competitive marketplace so business acumen is an essential trait for account managers who need to be able pursue new opportunities and identify areas for growth.