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Account Supervisor

  • Job type: Permanent
  • Location: San Francisco
  • Salary: $90000 - $120000 per annum
  • Job reference: WMKF0350
  • Sector: Strategy, Commercial, EPM Scientific
  • Date posted: 23/02/2018
Account Supervisor: Medical Communications

Our Client, a leading Medical Communications, is looking for an experienced Account Supervisor for a new position in their San Francisco office. The ideal candidate will have 3-5 years of direct Account Management experience in Medical Communications/ promo me ed and will be a natural client facer. You will take a lead role within one of the industry’s top growing agencies and be well placed to take control of your career. This position offers a high level of visibility to Upper Management and has an excellent remuneration package with a flexible work schedule and opportunity for accelerated vertical growth.



Prior agency experience in Medical Communications/ Promotional Medical Education is required for consideration.

Key Responsibilities
  • You will maintain ongoing positive client relationships, address client needs, and represent the agency on day-to-day related tasks.
  • Provide clients with market insights and offer advice based on brand strategies, activities, and market trends.
  • Prepare proposals, project briefs, and concept documents to review ongoing projects and compliance.
  • Understand the brand strategy and provide your team with client expectations and insights throughout the development process.
  • Work together with senior medical lead on brand tactics, brand content, and strategic planning.
  • Collaborate with client stakeholders, key opinion leaders, and client agency partners
  • Maintain regular contact with VP, Account Services to report on account status, financial estimates, and prioritize work flow.
  • Support account services team in onboarding and training.
  • Understand the regulations of the AMA, OIG, and PhRMA where applicable.
  • Maintain active role in generating new areas of focus for business development and submit proposals where appropriate.
  • Works with client and internal stakeholders to define project scope of work and develop budgets and track and manage project change orders.
  • Maintains accurate and up-to-date financials and billings across assigned accounts, based on SOW billing terms/milestones and provides regular financial updates to client and supervisor.
  • Coordinate and communicate budgetary concerns/ alterations on a regularly scheduled basis to identify scope and parameters of project.
  • Bachelor’s Degree and 3-5 years of medical communications agency experience is required.
  • Excellent analytical skills, leadership, and strategic thinking.
  • Proven ability to lead cross functional teams to develop business.
  • Proficiency in Excel, Word, and Outlook, PowerPoint.
  • Must be willing/ able to travel for meetings as required (up to 20%)
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