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Client Services Manager

  • Job type: Permanent
  • Location: Singapore
  • Salary: Negotiable
  • Job reference: 246892/001_1531702861
  • Sector: Asset Management, Selby Jennings
  • Date posted: 16/07/2018

Senior Client Services Manager, SEA, Location; Asia - Singapore:

The candidate would be responsible for maintaining and developing client relationships and should have direct experience dealing with institutional clients in the asset management space. He/She should also be keen in driving initiatives to continually develop the Client Services capabilities within the organisation.

Principal Responsibilities

  • Provide support to new business opportunities to bring about new sales in our investment products that lead to profitable Asset Under Management growth
  • Involve in any product development discussions with regards to client requirements for mandates
  • Provide guidance to Client Service Managers to handle client's non sales related queries
  • Support Client Service Manager to deliver effective client servicing and demonstrable control over the client relationship
  • Work closely with stakeholders and other offices to deliver sales initiatives, explore process efficiency and client solutions.
  • Provide assistance and support into developing the sales and client strategy.
  • Maintain good working relationship with Wholesale Business, Institutional Business and Private Bank
  • Explore process efficiency and better client solutions if there is way for improvement
  • Ensure compliance with all laws, rules, regulations and procedures, in accordance with best market practice

Requirements

  • Minimum 8 years of Client Servicing experience
  • Solid analytical and problem solving skills
  • Strong communications and negotiation skills
  • Excellent interpersonal skills and ability to work effectively with colleagues from diverse background and of varying seniority
  • Experience in asset management industry
  • Be independent and resourceful in other words, a self starter

This role will offer a talented and experienced Client Service Manager the chance to further develop their career with a leading Asset Management firm based in Singapore. Candidates applying for the role should be service-oriented, hard working, and initiative driven.

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