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Consumer Insights Director

  • Job type: Permanent
  • Location: Zürich
  • Salary: Competitive
  • Job reference: 112713112017
  • Sector: Operational Excellence, Operational Excellence and Strategy, DSJ Global
  • Date posted: 13/11/2017
Marketing – Consumer Insights Director – Zurich area, Switzerland

About the Company

Our client, an important Retail brand, is looking for a leader with excellent German skills. At this role, you will be in charge of the strategic development of the company regarding the improvement of the customer orientation. You will have flexibility and responsibility to effectively make an impact on the brand's positioning and the overall customer satisfaction.

Responsibilities
  • Responsible for transforming the data into actions and strategic advice for Marketing and Sales areas
  • In charge of building and improving current processes, methodologies and training systems according to a truly customer-oriented firm
  • Be a key contact person to answer critical business questions based on the collected data regarding market research, reporting analytic subjects
  • Accountable for answering with data-driven innovative business solutions
 
Skills / Requirements
  • Strong Data-driven personality with experience in relevant data analytic and visualization tools, databases, web analytics, etc
  • Previous experience in Retail would is a strong advantage
  • Very good analytical and project management skills
  • Ability to lead a team
  • German (native level); English (fluent); Italian and/or French are an asset
  • Passion for the industry and the brand
  • Good communications skills and out-of-the-box thinking
  • Consumer Behaviour knowledge and understanding
If you are interested in this Consumer Insights Director role and can see this as a long-term opportunity, please email a copy of your CV in MS. Word format to Sandra Rubio sandra.rubio[@]dsjglobal.ch