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Credit Controller - Midtown Manhattan

  • Job type: Permanent
  • Location: New York
  • Salary: Competitive
  • Job reference: 291571/001_1553202658
  • Sector: Finance, Phaidon International
  • Date posted: 21/03/2019

Phaidon International is a globally operating staffing and recruiting company that has seen a tremendous amount of growth since we were established in London in 2004. To support this phenomenal growth we're looking for a motivated and energetic Credit Controller to join our lively and supportive team, based in midtown-Manhattan.

This role will sit within the Finance team and is an important hire as we continue to expand across the US. We currently have offices located in Manhattan, San Francisco, Chicago, Boston, Dallas and Charlotte. This is a target-driven role, where you will be expected to act as an ambassador for the business and be tasked with delivering a fees recovery performance against monthly set targets and supporting the growing credit control function in the Manhattan Office.

Key responsibilities of this Credit Controller role:

  • Actively reducing all overdue debt on $10 million-dollar+ ledger.
  • Working closely with the US Credit Control team as well as the London Credit Control team.
  • Contacting clients via phone and email to ensure invoices are paid in a timely manner and all overdue debt is resolved.
  • Cash allocation from self-bill portals, matching invoices and credit data.
  • Developing the Credit Control function within the US business.
  • Meeting cash collection, client calling and debtor day targets - as well as keeping track of activity.
  • Keeping in regular contact with fee earning staff in all of the US offices to ensure all debt is managed as necessary and appropriate actions are taken.
  • Liaising with consultants in all US offices to resolve disputes.
  • Negotiating to bring in payments from clients within the agreed terms of business.
  • Responding quickly to enquiries by both clients and staff.
  • Recognizing and flagging potential risks to the business.
  • Other duties that may be delegated from time to time by the Credit Manager.

Skills and experience required for this Credit Controller role:

  • A minimum of 2 years experience in a credit control/debt collection role, ideally in a fast-paced environment.
  • Experience working in a sales-type environment is preferred, although not essential.
  • Proven successful experience chasing debt.
  • A team player - our business is very team oriented and we value a positive work environment.
  • Excellent communication skills and someone that is happy to pick up the phone to speak with clients.
  • Excellent numeracy skills and attention to detail.
  • Someone that values client relationships.
  • A focus on results, both short and long-term.
  • A proactive self-starter who can work towards goals.
  • An innovative problem-solver.
  • Experience of dealing with all types of clients and organizations, from SMEs to Fortune 10.
  • Experience of self-bill / MSP accounts would be advantageous.
  • A familiarity with accounts procedures, debt ledgers and disbursements.
  • A proficiency in Microsoft Office, especially Excel, Word and Outlook.

What's in it for you?

  • 20 days PTO, paid holidays, paid sick days, ½ day on your birthday.
  • Full base salary + Monthly KPI driven bonus.
  • International Health Insurance.
  • Opportunities to travel.
  • An exciting and close-knit work environment.
  • Paid training at all levels of your career.