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Customer Service Specialist

  • Job type: Contract
  • Location: Basking Ridge
  • Salary: Competitive
  • Job reference: MW110617642
  • Sector: Distribution, Logistics, DSJ Global, Planning, Supply Chain
  • Date posted: 06/11/2017
Customer Service Specialist 

Job description

My client, a leading Food Manufacturing company is providing an exciting opportunity for a Customer Service Consultant to come in and help within their  Supply Chain Department.

Daily tasks including but not limited to:
  • Accept, process and enter orders from phone, fax, email and EDI systems
  • Perform inventory allocations and handle logistics transactions in SAP
  • Coordinate with Warehouse/Production regarding shipments, verify outgoing shipments for accuracy and timeliness
  • Maintain customer records
  • Work as an integral member of the team, sharing information and workload to assist the overall operation
  • Handle all communication related to Customer Issues including Quality issues, logistics complications, handling certificates, license processes, product inquiries

Desired Skills and Experience

  • The ability to prioritize necessary information, attentional to detail, and Organizational skills.
  • Ability to learn other software programs
  • Ability to operate a computer and other office productivity machinery.
  • Data Entry Experience Needed, SAP Experience preferred
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook Required.
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