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Head of Technology & Operations - China

  • Job type: Permanent
  • Location: Shanghai
  • Salary: Highly Competitive Salary
  • Job reference: INDL020520172
  • Sector: Technology, Selby Jennings
  • Date posted: 07/08/2017
An established local bank that has been experiencing tremendous growth is currently seeking an Executive Director/ Senior Vice President to sit within the Group Technology and Operations division. This role is to be based out of China. 

The Main Objectives for the Head of Technology & Operations - China:
  1. Manage Group Technology and Operations relationship with key stakeholders of business units across Singapore and overseas subsidiaries/branches.
  2. Be a trusted business partner who can pro-actively identify business challenges, propose solutions and initiate delivery.
  3. Support the respective business by defining, developing and delivering holistic T&O capabilities into the business in a way that is sensitive to, and compatible with the business priorities.

Key Responsibilities for the Head of Technology & Operations - China:   

Stakeholder Relationship Management
  1. Acts as a single point of contact for senior stakeholders and influencers.
  2. Supports effective business change by building relationships with business leaders, technology and operational business partners.
Change Implementation Planning & Management
  1. Anticipate the business challenges, objectives of the T&O initiatives to be undertaken, high-level budgets and success criteria.
  2. Spot potential problems, recognise the risk impact and propose risk mitigation strategies. 
  3. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
  4. Initiate the implementation plan for Group T&O projects. This will include all the activities that the business needs to do to prepare for new operation process and technical components.
Managing RUN
  1. Manage the communication and regular updates to business stakeholders on production incidents and problems impacting customer and business operations
  2. Lead the regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
  3. Ensure early identification and resolution of challenges impacting BAU systems. 

Requirements for the Head of Technology & Operations - China:
  1. Minimum 15 years of relevant banking experience
  2. Excellent stakeholder management and communication skills
  3. Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
  4. Understanding of technology and operational processes across functions/departments in the bank/market.
  5. Experience in defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
  6. Bachelor’s degree in engineering/ business/ finance or equivalent
This is a very senior opportunity that has a direct impact on the functioning of the bank and the calibre of candidates that is being examined for this role is of the highest level in the market. There is a highly attractive package on offer for the right candidate and the opportunity to take on a senior leadership position and work alongside some of the best in the industry. If you believe this is an opportunity that interests you and you could add value, please do apply to this role or contact me on +65 6589 4479. You can also drop me an email with your CV at

EA Licence No.: 16S8194


Technology/ Operations/ ED/ Executive Director/ Stakeholder Management/ Transaction Banking/ Wholesale Banking/ SVP/ Senior Vice President

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