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ITSM Consultant - January start

  • Job type: Contract
  • Location: Paris
  • Salary: Competitive
  • Job reference: MF1111
  • Sector: BI & Big Data, Glocomms
  • Date posted: 20/12/2017

An official partner of ServiceNow and innovative ITSM implementation consultancy is looking for highly experienced ITSM Consultants to work on a project for a major network provider. My client is looking for consultants to enable the implementation of the module and assist in the customisation.

Responsibilities:

  • Gathering business requirements for the ITSM implementation and creating a solution that is aligned with this directly
  • Provide support to the Solution Architect to design and then implement the solution
  • Customisation and support the system once live
Requirements:
  • 3+ years experience in ITSM implementation (full-lifecycle experience)
  • Experience with ticket management, incident management and unification of systems
  • Experience with ServiceNow or Remedy preferred
  • French-speaking required
If you are interested in this opportunity or any other opportunities, please reach out to me to discuss in more detail on: michael.ferguson(@)glocomms.com or +442036678395
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