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Service Delivery Manager Needed

  • Job type: Permanent
  • Location: Frankfurt ( Oder)
  • Salary: Competitive
  • Job reference: sa17392947
  • Sector: Glocomms, Software Development & Architecture
  • Date posted: 09/01/2018
I am currently working with a global multi-platform IT support provider who are looking for a Service Delivery Manager.

The role at the beginning will be based in Munich but you can work remotely and will only have to go into the office now and again - they will be moving to Frankfurt in 10 months.
- Very Flexible Role 

The company is investing heavily in new skills and developing new process and structures to support an aggressive business growth.

Responsibilities : 
- Maintenance of the customer asset schedule to be maintained with service providers 
- Responsible for monitoring and maintaining spares kits with our service partners 
- Regular reviews of the assets in scope and reviewing contracted asset schedules working with service partners in EMEA 
- Ensuring we have service partners with the correct skillset in the correct area where customer assets are based in accordance with customers SLA's with the right level of capacity to service these assets 

Requirements : 
- Background in third-party hardware maintenance
- Experience of dealing with service partners
- Knowledge of Sparing/logistics of IT hardware systems 
- Technical knowledge would be an advantage 

If you are interested in hearing more about this role please contact Stephanie.Ambrose(@)glocomms.com or give me a call on +44203 758 8869
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