Rejecting candidates is any hiring manager’s least favourite part of the recruitment cycle. No-one wants to be the bearer of bad news and most employers want to tick off the task as fast as possible, but there is a lot of value to gain from taking the time to provide informed feedback and personalized communication, both over the phone and on email.
A candidate who has had no communication, or has been rejected by an impersonal automated email, has the power to damage your employer brand through bad word of mouth.
Here are the best steps to take when rejecting a candidate from your recruitment process. Follow these steps to reject a candidate in a professional and appropriate manner and gain a brand advocate in the process.