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Equality, Diversity & Inclusion

What is Equality, Diversity, & Inclusion?


Equality is about ensuring that every individual has an equal opportunity to make the most of their lives and talents. Equality protects people from being treated less favorably because of their protected characteristics.


Diversity is recognizing, respecting and celebrating each other’s differences. A diverse environment is one with a wide range of backgrounds and mindsets, which allows for an empowered culture of creativity and innovation.


Inclusion means creating an environment where everyone feels welcome and valued. An inclusive environment can only be created once we are more aware of our unconscious biases, and have learned how to manage them.

Our approach

Our communities

We all have a role to play in creating an equal and inclusive society, going beyond sentiment and social media posts.

We are committed to using our voice and skills for good, through partnering with organizations to find practical ways for us to make a difference in the communities within which we operate.

Our experience and knowledge means we have an opportunity to make a meaningful impact, either through interview workshops, CV writing, or other CSR initiatives supporting charitable causes.

​​Our workplace

We are a meritocratic business - reward, recognition, and promotion are based on delivery of results. We look for the best talent when hiring for our teams. We recognize and celebrate the diversity of our employees and the wealth of knowledge, skills and perspective this brings to our business. We take a zero-tolerance approach to any form of discrimination and have internal policies and procedures to appropriately deal with situations should they arise.

Clients, candidates, industry partnerships

We work with our clients to ensure inclusive and fair processes, actively supporting them to ensure they see the right candidates and positioning those candidates to companies that take pride in their ED&I policy. We are proud that we have seen YoY improvement with candidate placements that fall within protected characteristics.

​Our focus

There are many areas of ED&I that are important to our organization and the people in it. Our priorities are to ensure that our focus is on areas of ED&I that we believe we are able to have a meaningful impact internally and externally – for all our stakeholders.

Furthermore, we believe that our ED&I efforts need to reflect our values and in building on the work of our Employee Forums, our commitments are given effect through the following strands of focus:

Ethnic Diversity

We believe that a diverse workforce at all levels creates a stronger, more purpose driven organization. We commit internally to providing a workplace where irrespective of ethnic background, equal opportunities are available to all – and where ethnic diversity is celebrated. We are also committed to ensuring our organization positively represents diverse candidates.


The progress of females in our organization provides a level of diversity of thought and experience that is truly valuable to us as an institution. The more balance across gender that we are able to have will allow us to achieve our goals much quicker.

As a global business, with many cultural differentiators we expect our employees to value the diversity within. Whilst the focus within the forums remains on positively impacting Gender and Ethnic Diversity – we are also an organization that understands and values diversity in thought, diversity in beliefs, and diversity of approach.

We understand that there are many aspects outside of our core efforts that employees place great importance in, and we therefore encourage our staff to recognize any aspects of the inclusion calendar.